Returns & Refund Policy

Returns and Refunds

Lulltape has a 30-day return policy, which means you have 30 days after receiving your package to request a return. After 30 days, we can no longer offer a refund for your purchase.

Shipping & Returns

Items or packages sent back to us without first requesting a return will not be accepted. You will be responsible for the cost of return shipping. Shipping costs are nonrefundable.

To be eligible for a return, you will need to return original packaging and also need an order number or proof of purchase. 

To initiate a return, you can contact us through out contact form. Please note that returns will need to be sent to the following address:  

Damages and Issues  

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may promptly evaluate the issue and  make it right. Please get in touch if you have questions or concerns about your specific item.  

Unfortunately, we cannot accept returns on sale items or gift cards.   

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.  

If more than 15 business days have passed since we’ve approved your return, please contact us.